Privacy Policy

SalePerforms, Inc. ("SalePerforms," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website saleperforms.com and use our services.

1. Information We Collect

Personal Information: When you create an account, request a demo, or contact us, we may collect your name, email address, company name, phone number, and billing information.

Usage Data: We automatically collect information about how you interact with our platform, including IP address, browser type, pages visited, time spent, and referring URLs.

Customer Data: When you connect your e-commerce platform, we process data about your customers on your behalf as a data processor. This may include purchase history, browsing behavior, and contact information.

2. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send marketing communications (with your consent)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, and SOC 2 Type II certified infrastructure. We conduct regular security audits and penetration testing.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at privacy@saleperforms.com.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

7. GDPR Compliance

For users in the European Economic Area (EEA), we process personal data under lawful bases including consent, contractual necessity, and legitimate interests. We maintain appropriate data processing agreements with all sub-processors.

8. CCPA Compliance

California residents have the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.

9. Cookies

We use cookies and similar technologies to improve your experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings or our cookie consent banner.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@saleperforms.com
• Address: 350 Fifth Avenue, Suite 4200, New York, NY 10118